Using iCloud Keychain to save your account names and passwords for websites makes logging into your favorite sites a breeze. You don’t have to remember many passwords and can use iCloud Keychain across your devices. It’s a fantastic time-saver, except when you findiCloud Keychain not working.
If you’re stuck and Safari on iPhone, iPad, or Mac isn’t auto-filling your account information or details for your credit card, here are a few things to fix this issue.
Autofill and private browsing settings
First, make sure that your autofill options are enabled and that you don’t haveprivate browsing turned on in Safari.
On iPhone or iPad
Open theSettingson your iPhone or iPad and then do the following to check the autofill options:
1)In Settings, selectPasswords.
2)TapAutofillPasswords.
3)Make sure that theAutofill Passwordstoggle is on andiCloud Keychainis checked.
To view the details for your autofill contact information and enable credit cards, follow these steps:
1)In your Settings, selectSafari.
2)Under General, tapAutofill.
3)Turn on the toggles forUse Contact InfoandCredit Cards. you’re able to view the details being used by tappingMy InfoandSaved Credit Cards.
4)Open Safari and make sure that you’re not using private browsing. Safari won’t save your autofill information if you are. You can tell if you’ve enabled private browsing if the navigation bar is black. Once you are out of private browsing, autofill should start working inside Safari on your iPhone and iPad.
On your Mac, openSafariand then follow these steps to check autofill and private browsing:
1)ClickSafari>Preferencesfrom the menu bar.
2)Choose theAutofilltab.
3)Be sure thatUser names and passwordsandCredit cardsare both checked. You can click theEditbutton next to each to view the details if needed.
4)Like on iOS, your autofill details will not be saved if you are using private browsing, and you can tell if you are by thedark navigation bar. Simply close that window and reopen without private browsing.
Other fixes:
I hope iCloud Keychain is now working on your Apple device.
Please note that Safari won’t save a password on a site you’re visiting if the website requests the browser not to save the password.
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